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case portfolio

Pawnshop CRM

Client: A businessperson owns a pawnshop and was needed to build a system, which will organize a pawnshop’s work the proper way what will reduce time costs and improve service.


Challenge: Client required a CRM which will give it an opportunity to manage all the clients in the one database and all amount of stuff that pawnshop contains, all actions with the stuff, statuses

  • Clients: creating a client card and with further ability to edit it + client’s database set up. In addition, user is able to create a personal account;
  • Creating pledge agreement based on template with its further uploading to database and ability to display all financial operations on this agreement on the interface and in the DB;
  • Standard actions with pledges: a ransom, a partial ransom, a prolongation, a closing;
  • The history and the statuses of a pledge: program displays the history of all actions with a pledge including changing its statuses;
  • Closing a pledge allows to set up a sell of particular stuff which was in a pledge or to pass it to warehouse;
  • After thing is sold it is possible to print a receipt and all the info about revenue will be displayed in the “Cashbox”;
  • In the “Cashbox” action’s log is displayed. Also, it is possible to create a cashbox order;
  • Filters and search;
  • Wide CRUD credentials for the administrator.

Business analysis

specification

prototype

Design

Front end

Back end

testing

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