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A Social Mobile Application for HoReCa Business

Read on to discover how we developed this complex solution that consists of 2 parts: a customer mobile app and a business web application
  • Australia

    Country

  • 3 years

    Project Duration

  • 12 specialists

    Team

Transforming the Way We Leave Reviews

The hospitality sector thrives on authentic customer experiences. For businesses, reviews directly impact reputation and foot traffic. For customers, trust is everything. That’s why this project wasn’t about building “another review app.”

The core idea was to combine our expertise in social entertainment products with our experience in the HoReCa market to design a platform that people and businesses could genuinely rely on.

Transforming the Way We Leave Reviews
Our Experience with Social & Entertainment Products

Our Experience with Social & Entertainment Products

We’ve built a variety of social and entertainment applications where user engagement and trust are critical. These apps needed:

  • Real-time interaction (chat, live feeds, instant updates).

  • Seamless media sharing (photos, videos, stories).

  • Gamification and reward systems (leaderboards, quests, achievements).

  • Community-driven features (forums, recommendations, discovery tools).


This background allowed us to design features that keep people engaged.

Overcoming Development Challenges 

Overcoming Development Challenges 
  • Balance Between Performance and Smoothness in Animation

    Complex animations often stutter on less powerful phones, which makes an app feel unresponsive and cheap.

  • Efficient Media File Transfer

    Users need to upload photos and videos quickly, even on a poor connection, without the transfer failing or draining their battery.

  • Dynamic Navigation

    Managing dynamic navigation in React Native is challenging. The app needs to remember where you were and seamlessly take you to specific screens, whether you tap a notification or just open the app normally.

  • Optical Character Recognition

    It was crucial to implement an optical character reader that would convert images of bills into typed text. Users need to take a picture of the restaurant bill to prove they actually visited it.

  • Limited Support for Gradients in Standard Icon Libraries

    We wanted custom, branded icons with smooth color blends, but most standard tools only offer flat colors.

  • Map Integration

    Maps are resource-heavy. We needed them to load fast, animate smoothly, and not slow down the rest of the app on any device.

  • Real-Time Data Update

    Providing real-time data updates in React Native requires bidirectional communication between clients and servers, ensuring consistent data across devices, and managing connection reliability.

  • Immediate Display Updates for Counters

    The app needed to feel instant. This means making sure the updates are shown right away when users interact with the app. Also, it means checking that any changes made through API calls are successful and displayed correctly, and adding an offline mode to keep data consistent and in sync across different devices and sessions.

Innovative Solutions

  • Optimized Animations with Reanimated

    We leveraged React Native's Reanimated library for declarative APIs and efficient gesture handling. This enhanced performance and user experience.

  • Chunked and Background Uploading

    Implemented chunked video uploading and background tasks using React Native libraries and APIs to enhance reliability and user experience during media file transfers.

  • Flexible Routing with React Navigation

    Used React Navigation to handle complex route changes and state persistence, integrating smoothly with other functionalities.

  • Using Icon Fonts for Performance

    Employed icon fonts to reduce app size and manage icons flexibly across various platforms.

  • Custom Components with SVG for Gradients

    We were using React Native SVG for customizable vector graphics that support gradients and integrate seamlessly with app styling.

  • Leveraging Mapbox SDKs for Maps

    Utilized Mapbox for customizable maps, real-time data updates, and support for various map styles to enhance user experience.

  • SocketIo Integration

    Integrated Socketlo library that facilitates real-time, event-based communication over WebSocket connections. This helped us enable seamless updates and synchronization of data between server and client applications in real-time scenarios such as chat applications or live data feeds.

  • Data Caching and Global Storage for Counters

    Used AsyncStorage for local data storage and Rematch for centralized state management to maintain consistent and synchronized counter values across the application.

Innovative Solutions
Verified Reviews Through Receipt Scanning and Geolocation

Verified Reviews Through Receipt Scanning and Geolocation

Our team created a platform built on trust, where genuine user experiences help businesses grow authentically. The app verifies every review through receipt scanning and location checks to ensure credibility.

Users are empowered to share their honest opinions, engage with a community, and earn rewards for their contributions.

For businesses, it provides a stream of reliable feedback to improve services and attract new customers.

Wireframes

These are the wireframes we’ve designed for the project:

Wireframes image 2

Key Deliverables 

Key Deliverables 
  • User Account

    This is a personalized dashboard where users can track their achievements and earned rewards for completing specific in-app activities and contributions.

    On the Home page, a user can view the latest posts, go to the leaderboard, add a review, and view their quests.

    Before adding a realview, a user must provide proof that they have actually visited the venue. For that, they need to record a short video and publish it. Once the video is published, they will have the option to leave a review.

  • Business Account

    A dedicated portal for business owners to promote their locations, monitor and analyze customer feedback, and leverage verified reviews to attract new customers.

  • Smart Discovery Feature

    A search and recommendation tool that helps users find ideal places based on their personalized preferences, including atmosphere, user ratings, and location.

  • Community Engagement Forum

    An in-app social space where users can connect, ask for recommendations, and share real-time updates with the broader community.

Key Deliverables 

Technologies We Utilized

  • React Native

  • Firebase

  • Typescript

  • Nest.js

  • Node.js

  • React.js

Other Services We Offer

  • Mobile App Development

    We build scalable, high-performance mobile apps tailored to your business needs. From MVPs to full-featured products, our team delivers apps that engage users and drive growth.

    Learn more
  • Hire React Native Developers

    Extend your team with our skilled React Native developers. We provide experts who can accelerate delivery, strengthen code quality, and bring your mobile project to life.

    Learn more
  • UX/UI Design

    Work with us to design user-friendly interfaces that make digital products simple and enjoyable. Our approach combines research, creativity, and usability best practices.

    Learn more

Achieving Genuine Customer Feedback

Our goal in this restaurant app development project was to build a platform where reviews could truly be trusted.

In the HoReCa industry, customer feedback is a driving force behind growth, but it only works when people can trust it. Our experience in hospitality software development has shown how damaging fake reviews and unreliable ratings can be for both restaurants and their customers.


At the same time, our background in building social and entertainment products gave us the tools to tackle this challenge. We know how to design systems that encourage authentic engagement, motivate users to contribute, and keep them coming back. From gamified interactions to community-driven spaces, we understand what makes people participate actively and honestly.


In this project, we’ve brought these two perspectives together: HoReCa expertise and social app development know-how.


The result is a solution where businesses gain real insights, and customers feel their voices genuinely matter.

Achieving Genuine Customer Feedback image 2
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Designing a User-Friendly EHR System
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