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mobile app maintenance services

Tailored application maintenance built for optimized performance, scalability, and reliability

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Solutions to Your App Maintenance Challenges

Our App Maintenance and Support Process

step-icon1 Project Kick-Off
step-icon2 Maintenance Planning
step-icon3 Usage Analysis
step-icon4 Bug Tracking
step-icon5 Test and Release
1 / 5

We begin application support services by introducing the client to the dedicated maintenance team. Together, we review the app's product specifications, features, and past performance to identify areas that require ongoing support. This stage helps us establish a clear understanding of the app's needs and align goals with the client.

2 / 5

The next step in mobile app support and maintenance services is when we develop a comprehensive plan that outlines performance benchmarks, quality assurance protocols, and resource allocation. This includes setting a schedule for regular updates, security patches, and monitoring to maintain the app's stability and usability.

3 / 5

Our team examines how users interact with the app to identify trends, inefficiencies, or potential problems. During mobile application maintenance and support, we use tools like surveys, in-app feedback forms, and usage analytics to gather actionable insights. These insights allow us to enhance user experience and prevent recurring issues.

4 / 5

At this stage of the maintenance project, we implement a systematic process to identify, categorize, and prioritize bugs as they arise. This process includes real-time monitoring, user-reported issue management, and detailed logging to address problems quickly and efficiently.

5 / 5

Before rolling out any updates or fixes, we rigorously test changes in a controlled environment. This ensures that updates do not introduce new issues and maintain the app's performance. Once validated, updates are seamlessly deployed to users.

Why Choose Our Mobile App Maintenance Company

  • Expertise Across Platforms

    Expertise Across Platforms

    Our team has extensive experience maintaining mobile applications for iOS, Android, and hybrid platforms. We handle everything from performance optimization to compatibility updates.

  • User-Centric Improvements

    User-Centric Improvements

    Through analytics and user feedback, our mobile app developers continuously enhance your app to align with evolving user expectations, improving engagement and retention.

  • Tailored Maintenance Plans

    Tailored Maintenance Plans

    We offer customizable maintenance plans designed to suit your app's unique needs, whether you require regular updates, security patches, or performance improvements.

  • Quick Turnaround Time

    Quick Turnaround Time

    Our efficient processes allow us to address bugs, implement updates, and roll out new features quickly, minimizing downtime and ensuring user satisfaction.

  • Proactive Issue Resolution

    Proactive Issue Resolution

    We don’t just fix problems as they arise; we proactively monitor your app to identify and resolve potential issues before they impact users.

  • Long-Term Cost Savings

    Long-Term Cost Savings

    Regular maintenance reduces the likelihood of major issues and costly overhauls in the future, ensuring a stable and high-performing app over time.

Apps We Support and Maintain

Industries Our Application Maintenance Company Works With

Our featured projects

What do our customers say about us?

Colin Millward
2 devs 8 months
Colin Millward
Colin Millward
COO of ResoX, Singapor
Play

“We engaged SpdLoad to develop and deploy a central business solution. It was the right decision. It was a pleasure to work with the team on all levels!”

Anas Nakawa
3 devs 2 years
Anas Nakawa
Anas Nakawa
Co-founder, CTO of ShortPoint, UAE
Play

“SpdLoad has provided us with an excellent set of engineers who could work on complex problems and provide scalable solutions that will last us for years.”

Gabriel Senftle
from 2 up 6 devs 3 years
Gabriel Senftle
Gabriel Senftle
Founder of Studicon, Germany
Play

“Firstly, they’re very proactive in working on custom software development. Secondly, they are transparent about the processes and costs. Thirdly, their designers are amazing.”

Omar Agely
6 devs 6 months
Omar Agely
Omar Agely
Product owner of Rearden House, UAE
Play

“From the first meeting, we realized that we would cooperate. I’ve worked with a custom software development agency for ten years, and the SpdLoad team is one of the greatest.”

Len Marchese
5 devs 1 year
Len Marchese
Len Marchese
Founder of PCS, USA
Play

“We brought them on to implement two startups. Their skills and professionalism are outstanding. I appreciate that they are engaged and communicative, but most of all, there is no distance between us, even though I am in Chicago and the team is in Ukraine.”

Johannes Ehrhardt
3 devs 2 years
Johannes Ehrhardt
Johannes Ehrhardt
Co-founder of Blue Academy, Germany
Play

“The people at SpdLoad are highly effective and easy to collaborate with. I am satisfied with their work. They helped us to develop our MVP in six months in a complex and stressful situation.”

Danny Djanogly
2 devs 1 year
Danny Djanogly
Danny Djanogly
CMO of Dogiz , Israel
Play

“SpdLoad developed the CRM dashboard of the B2B2C marketplace using ReactJS. The team has significantly expanded its functionality, so we also decided to collaborate on other projects.”

Edward Sapp
3 devs 4 months
Edward Sapp
Edward Sapp
CEO of DemographIQ, USA
Play

“After having a great experience, I plan to use SpdLoad for all future projects, subject to their availability.”

Sanoma Jean
4 devs 4 months
Sanoma Jean
Sanoma Jean
Co-Founder of Ayatherapy, USA
Play

“Throughout the entire process, they were great partners. Working with them was enjoyable, and we were impressed by their professionalism and output during a time of great uncertainty in their home country.”

Our Software Maintenance and Support Services Include:

Elevate your app with our application support and maintenance services

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    Frequently Asked Questions About Application Maintenance Services

    What do your maintenance and support services include?

    Our maintenance and support services are designed to keep your mobile applications running smoothly and up-to-date.

    We offer a comprehensive range of application maintenance services that include regular bug fixes, performance enhancements, and updates to ensure your app remains functional and optimized.

    Our team also works closely with you to incorporate new features based on user feedback, improving the app’s usability and addressing any evolving needs.

    We also provide timely security patches to safeguard your app from potential vulnerabilities, ensuring it remains secure and compliant with industry standards. Our application support services extend beyond just fixing issues; we also monitor app performance and address any technical problems before they become bigger concerns.

    Whether it’s a minor update or a major overhaul, our maintenance services ensure that your app continues to meet your users’ expectations and remains competitive in the market.

    With our ongoing support, you can focus on growing your business while we take care of keeping your mobile applications in top shape. We offer flexible maintenance packages tailored to your needs, ensuring you get the right level of service at the right time.

    What should I do if my app isn't working after an update?

    Try restarting the app and device. If issues continue, contact our support team, and we’ll investigate and resolve the problem ASAP.

    Can I revert to an older version if I don't like an update?

    We recommend staying updated on the security and features. But if you’re considering reverting, contact our team to discuss concerns and alternatives.

    How can I suggest new features or improvements?

    Submit suggestions through the in-app feedback section or our website. We review all user feedback when planning future updates.

    Will my device stay compatible with new updates?

    We aim to maintain broad compatibility across devices and operating systems. However, newer updates may require capabilities not supported by older devices. Check compatibility info with each update and keep your device OS current.

    How do you make sure apps keep improving over time?

    We believe in continuous improvement by listening to user feedback and tracking how the app performs. Our team regularly analyzes this data, adds new features, and fine-tunes existing ones to keep your app relevant and engaging. With dedicated application support and strong user support, we make sure your app evolves with your users’ needs.

    How do you handle unexpected app downtime?

    We prioritize user support and application performance monitoring to address unexpected downtimes swiftly. Our team analyzes the root cause, applies immediate fixes, and optimizes the app to prevent recurring issues. Regular maintenance ensures robust performance and minimizes disruptions.

    What do your mobile application maintenance services include?

    We provide a full range of services, from software maintenance and bug fixes to regular updates that keep your app running smoothly. Our mobile app developers also focus on performance monitoring, ensuring your app stays secure and up-to-date. Plus, we offer reliable application support to handle any issues quickly and efficiently.

    What are app maintenance costs?

    Application maintenance costs can vary depending on several factors, such as the complexity of the app, the level of support required, and the frequency of updates. Typically, maintenance services pricing includes updates for bug fixes, performance improvements, new features, and security patches.

    On average, costs for application maintenance services can range from 15% to 20% of the initial development cost annually. For example, if your app was developed for $50,000, maintenance services might cost around $7,500 to $10,000 per year.

    However, the exact maintenance services cost can fluctuate depending on the scale of updates, the need for additional features, and the type of application (e.g., complex enterprise app or a simpler consumer-facing app).

    It’s important to plan for ongoing support and maintenance services to ensure your app stays secure, up-to-date, and functional over time. Factors such as user feedback, technological advancements, and operating system updates can also affect app support and maintenance costs.

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