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Usability Testing Company

Find usability issues before release to avoid frustrating users and losing revenue

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Solutions to Your Testing Challenges


Observing Real Users

We observe actual users using your product to uncover usability issues that may not surface during scripted tests. This provides insights into points of confusion, frustration, and abandonment.


Task Analysis

Our team monitors user tasks, workflows, and roadblocks in your product to identify problem areas like tough navigation, unintuitive interfaces, and confusing workflows.


Design Feedback

We provide actionable feedback to enhance the product design and user experience, including recommendations on information architecture, navigation, interface layouts, and components.

Our Software Testing Process

Identify User Groups
Recruit Participants
Design Test Scenarios
Conduct the Test
Iterate Based on Feedback
1 / 5

Our team will analyze traffic analytics and customer data to identify target audiences and select groups for testing.

2 / 5

We recruit an optimal number of qualified participants who match your user groups, allowing for impactful and realistic usability testing with as few as five end-users.

3 / 5

We work with your team to create practical scenarios that test critical tasks and user journeys, covering all aspects of how customers engage with your product.

4 / 5

Observers participate in remote or in-person sessions to complete key tasks through a product, while interactions are tracked to capture usability metrics.

5 / 5

Our team gathers feedback, observations, recordings, and analytics during testing. Then, we provide clear recommendations to improve the user experience.

What do our customers say about us?

Colin Millward
2 people 1 year
Colin Millward
Colin Millward
COO of ResoX, Singapor

“We engaged SpdLoad to develop and deploy a central business solution. It was the right decision. It was a pleasure to work with the team on all levels!”

Anas Nakawa
2 people 1 year
Anas Nakawa
Anas Nakawa
Co-founder, CTO of ShortPoint, UAE

“SpdLoad has provided us with an excellent set of engineers who could work on complex problems and provide scalable solutions that will last us for years.”

Gabriel Senftle
10 people 1 year
Gabriel Senftle
Gabriel Senftle
Founder of Studicon, Germany

“Firstly, they’re very proactive in working on custom software development. Secondly, they are transparent about the processes and costs. Thirdly, their designers are amazing.”

Omar Agely
10 people 3 years
Omar Agely
Omar Agely
Product owner of Rearden House, UAE

“From the first meeting, we realized that we would cooperate. I’ve worked with a custom software development agency for ten years, and the SpdLoad team is one of the greatest.”

Len Marchese
8 people 3 years
Len Marchese
Len Marchese
Founder of PCS, USA

“We brought them on to implement two startups. Their skills and professionalism are outstanding. I appreciate that they are engaged and communicative, but most of all, there is no distance between us, even though I am in Chicago and the team is in Ukraine.”

Johannes Ehrhardt
5 people 1 year
Johannes Ehrhardt
Johannes Ehrhardt
Co-founder of Blue Academy, Germany

“The people at SpdLoad are highly effective and easy to collaborate with. I am satisfied with their work. They helped us to develop our MVP in six months in a complex and stressful situation.”

Danny Djanogly
4 people 2 years
Danny Djanogly
Danny Djanogly
CMO of Dogiz , Israel

“SpdLoad developed the CRM dashboard of the B2B2C marketplace using ReactJS. The team has significantly expanded its functionality, so we also decided to collaborate on other projects.”

Edward Sapp
3 people 3 years
Edward Sapp
Edward Sapp
CEO of DemographIQ, USA

“After having a great experience, I plan to use SpdLoad for all future projects, subject to their availability.”

Sanoma Jean
11 people 2 years
Sanoma Jean
Sanoma Jean
Co-Founder of Ayatherapy, USA

“Throughout the entire process, they were great partners. Working with them was enjoyable, and we were impressed by their professionalism and output during a time of great uncertainty in their home country.”

33 Reviews
Our average customer cooperation
exceeds two years, as verified by
independent review platforms.
100% job success
Impressive customer satisfaction rates,
ranging from 90% to 100% according to the
rigorous algorithms of Upwork.

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    Frequently Asked Questions

    How many users do I need for usability testing?

    Generally, 5 representative users can uncover 90% of usability issues, but more may be needed for comprehensive feedback or diverse groups. We can help determine the optimal number of test participants.

    Is usability testing expensive?

    The cost varies, but it is an investment that prevents expensive redesigns by catching issues early. We offer flexible pricing to suit different budgets and testing needs.

    Where can I find users for Usability Testing?

    We have access to large panels of qualified test participants with diverse backgrounds. Or we can recruit from your customer base to better match real-world users.

    Why do I need to invest in it?

    Testing your product through user feedback ensures it is easy and enjoyable. Addressing user frustrations leads to happier customers and increased sales.