is an insurtech startup Customer Location
Project Duration
Team
Our client is an insurtech startup that developed a widget, a mobile app, and a web portal to offer innovative coverage based on three key advantages: choice of provider, higher limits, and much lower cost.
The company provides customers with clear, affordable coverage to keep their essential items working without worrying about wear-and-tear or accidental damage.
The client needed to offer innovative home essentials protection products with clear coverage and reasonable prices, addressing the shortcomings of traditional home warranties.
The client required the development of a widget, a mobile app, and a web portal to provide comprehensive and accessible services.
Tend sought a team with expertise in UX/UI design and front-end development to bring their vision to life.
We developed a widget, a mobile app, and a web portal, ensuring seamless access to client's services across multiple platforms.
Our team utilized Figma to design a user-friendly interface that provides a clear and intuitive user experience.
We implemented features that allow users to choose their own service provider, benefit from clear coverage limits, and enjoy lower costs.
Ramya Joseph
Business Development Manager
Ramya Joseph, an experienced Business Development Manager, leads Tend. With a background in international business, marketing strategy, CRM, digital marketing, and business strategy, Ramya is driving Tend's mission to innovate the home warranty space.
See how we mapped out the user flow to ensure the application is easy to navigate.
The web and mobile app allow users to manage warranty plans, file claims, get preauthorization, and find providers.
The widget enables users to buy new plans for themselves or others, attracting new customers through the app or partner sites.
The app provides transparent coverage limits, ensuring customers know exactly what is covered.
Client’s coverage is more affordable compared to traditional home warranties, offering better value for customers.
Users have the flexibility to choose their preferred service provider for repairs and maintenance.
Figma
Our team successfully implemented the key functions of the project, exceeding the client’s expectations.
Our focus on UX/UI design and customer experience resulted in a user-friendly interface offering clear coverage, provider choice, and lower costs.
Tend now provides a revolutionary home warranty solution, redefining the market and delivering exceptional customer value.
If you want to explore the insurance market further, see 15 examples of insurance companies that dominate the industry.
The primary goal was to develop a widget, a mobile app, and a web portal to offer innovative home essentials coverage with user-friendly interfaces and seamless functionality.
The team employed a unified design system using Figma, ensuring consistent visual and functional elements across all platforms for a seamless user experience.
The widget was developed to work seamlessly with both the mobile app and web portal, allowing users to purchase new plans and access services directly from any platform.
Features prioritized included a clear and intuitive user interface, easy navigation, flexible provider choice, transparent coverage limits, and efficient claim management.
